Location: Philadelphia, PA
Position Overview: Network and Security Operations Center (“NSOC”) Technician
Position Description: The NSOC Technician is a role that is tailor made for someone who has a strong interest in technology, strong inter-personal skills, and enjoys customer interaction. Acting as a liaison for Evolve IP customers, the NSOC Technician fields customer inquiries and works directly with Evolve IP team members to resolve any issues. The NSOC Technician also serves as the first line of defense for Evolve IP, providing first level monitoring and troubleshooting of network anomalies, and performs internal and external escalations when necessary and appropriate.
Qualifications and Required Skills: The role of NSOC Associate requires someone who is detail oriented, possesses excellent time management skills, and can juggle multiple projects at once. We are looking for someone with strong people skills, excellent with written and verbal communication, a desire to work in a fast-paced environment within the technology sector, and who has the ability to prioritize work to ensure that all timeframes are met. The candidate should also have some level of proficiency with networking concepts and a desire to apply those concepts in real world applications.
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