POSITION PURPOSE:

The Scrum Master position will be responsible for assisting the Software Development team with understanding Scrum and other S/W practices. This position will act as the servant leader enabling the team to deliver the highest quality products.

MAJOR RESPONSIBILITIES:

  • Serve and support the Product Owner and Development Team in assuring customer satisfaction
  • Support the team using a servant leadership style and leading by example. This person should personify Scrum and Agile.
  • Guide and coach the Scrum Team and organization on Agile/Scrum best practices and values
  • Guide and coach both the Scrum Team and the Development team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
  • Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
  • Remove impediments or guiding the team to remove inefficiencies
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judgement, with an emphasis of healing and problem solving.
  • Facilitate productivity, discussion, decision making, and conflict resolution without coercion, assigning, or dictating the work within the limits of our off-shoring team structures.
  • Assist with internal and external communication, improving transparency, and radiating information
  • Support and educate the Product Owner, especially with respect to refining and managing the product backlog.

MINIMUM QUALIFICATIONS:

  • BS/BA or equivalent experience
  • First level Scrum Master certification (PSM I, CSM)
  • Experience playing the Scrum Master role for at least one year for a software development team
  • Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Knowledge of numerous well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc)
  • The ability to distinguish between what “is Scrum” what is “not Scrum”

SPECIAL SKILLS/EQUIPMENT

  • Second or Third level Scrum Master certification (PSM II, PSM III, CSP, CTC)
  • Experience playing the Scrum Master role for at least two years for a software development team.
  • Experience being on multiple Scrum teams in a variety of different contexts (different team sizes, different organizations, different cultures, co-located vs. distributed, etc)
  • Track record of continued and recent education in Scrum, including training, conferences, user groups, self-study, etc.
  • Knowledge of other approaches discussed in the Agile space: XP, Kanban, Crystal, FDD, etc
  • Knowledge and/or experience with widely successful Agile techniques: User Stories, ATDD, TDD,
  • Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games
  • Applicable knowledge of the technologies used by the team
  • Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach(example: numerous Burndown techniques, numerous Retrospective formats, handling bugs,etc)
  • Previous experience as a collaborative leader
  • Excellent communication and mentoring skills

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