These are the top trends among Credit Union CEO’s and Executives:
- 31% of execs are planning to invest in new technologies to be better prepared for regulatory compliance initiatives
- 33% say upgrading and simplifying core tech programs is the most important IT investment for improving the customer experience
- 63% of Credit Union execs surveyed cited regulatory risk as a top concern
- 97% of financial services CEOs see innovation as a key priority for growth
- 69% of Credit Union CEOs expect to spend more on technology
- 150 million US adults will be using mobile banking in 2018
Additional Findings
- Happy Customers: 63% of credit unions want to use technology for better member service
- Regulation: 72% of credit unions reported ongoing regulatory compliance challenges
- Member Experience: Regardless of asset size, large and small credit unions alike must begin developing a cohesive vision for member experience
- Priorities: 21% of credit unions rank risk data aggregation as a top IT investment priority
- Technology Use: 57% credit unions want to use technology for better efficiencies
- Favoritism: 89% of credit union members favor a credit union over a bank
- Risk Management: Fewer than 1 in 5 credit unions believe their organizations have a comprehensive risk management program in place
To download the full infographic, visit http://www.evolveip.nl/lp/credit-union-top-trends
Categories: Cloud Computing Credit Union
About Evolve IP
Evolve IP is The Cloud Strategy Company™. Designed from the beginning to provide organizations with a unified option for cloud services, Evolve IP enables decision-makers to migrate all or select IT technologies to its award-winning cloud platform. Evolve IP’s combination of security, stability, scalability, and lower total cost of ownership is fundamentally superior to outdated legacy systems and other cloud offerings. Today, tens of thousands of customers across the globe depend daily on Evolve IP for cloud services like virtual servers, virtual desktops, disaster recovery, unified communications, contact centers, and more.
