Dive into our latest webinar series where Evolve IP, in collaboration with industry analysts Cavell, delves into the evolving landscape of cloud communications in the UK. These sessions provide valuable insights into Unified Communications as a Service (UCaaS) and Contact Centre as a Service (CCaaS), highlighting trends, growth forecasts, and strategic opportunities for resellers.
Key topics include:
The projected growth of the UK cloud communications market, expected to reach 15.2 million users by 2028.
The increasing importance of AI-driven features in service offerings.
Shifts in contact centre operations, including the rise of "contact centre lite" solutions and changes in pricing models.
Whether you're focusing on UCaaS or CCaaS, these webinars offer actionable insights to help you stay ahead in a rapidly changing market.