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IT Confessions and Smart Choices

April 1, 2016 / Evolve IP

Our 2016 Adoption of Cloud Services revealed a significant shift in attitude regarding the future of outsourcing cloud services to a third-party. Of the organizations that had deployed services to the cloud, 53% had managed the initiative in-house… and 50% of them indicated that if they could have a do-over, they would have used a third-party instead of attempting it themselves. This represents a 100% increase over the last year’s survey where just 24% indicted that would have outsourced the deployment if they could do it over.

Today’s workers need access to a myriad of critical systems, applications, and data in order to do their jobs. Add the fact that the way users are accessing these assets is becoming ever more diversified through the adoption of mobile computing, and you have a very complex environment.

IT professionals painfully recognize that you never quite have enough time, knowledge, and other valued resources, to meet the growing demands of the increasingly digital work environment and just one misconfiguration can pretty easily bring down critical systems. And it’s not just a time-and-money wasted when things go down. Check out this subreddit thread for real-world examples of near-Resume Generating Events. No one wants to be in the position to say …oops! The severity of data loss will impact a company’s business, damage the reputation of the brand and ultimately, impact its bottom-line.

Putting people first is an organization’s best bet for success.

By migrating the more tactical IT responsibilities to the Cloud, IT departments are able to regain precious time so they can increase productivity, improve user satisfaction and invest more time on strategic initiatives. With IT as a Service (ITaaS), an organization’s helpdesk, security, software updates, mobile device management, monitoring and management can be addressed in the Cloud by trained and certified specialists. ITaaS reduces capex, puts transparency around your financials and ensures predictability around cash flow. Pretty smart!

Learn More:

2016 Cloud SurveyView the results and the surprising shifts from the last survey

IT as a Service (ITaaS)Complete Service Guidelines for Evolve IP Managed Services

Managed Office 365Technology and managed services with a single, flat-rate subscription fee

Categories: Business Continuity & Disaster Recovery Call Center Cloud Computing Unified Communications Virtualization
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