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Monet Software’s coverage on Evolve IP’s Contact Center Solution

June 29, 2017 / Evolve IP

The overwhelming majority of call centers are faced with staffing issues and the challenge of meeting service levels while controlling costs. Monet Software, a workforce management solution provider, recently announced their strategic partnership with Evolve IP to address the demands from mid-level and enterprise contact center customers. This partnership will save contact center managers from the hassle of managing different vendors in addition to avoiding large upfront investments, painful hardware & software implementations. Most importantly, businesses will be able to experience an average savings of 5-10% and more.

Follow the link to read the full article on Workforce Management Today.

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